After a recent focus group with a client’s casino host team, it dawned on me why player development is often omitted from these strategic planning discussions—some senior-level casino industry executives still view the hosting function as a non-strategic, reactive operating function instead of the proactive, sales-centric function that it should be. Player Development Casino Host Thunderbird Entertainment Center Inc. 2.4 Norman, OK 73026 Place calls to players to promote the services of the casino. Deborah Bacelli. Player Development Executive. Deborah has been working at Seneca Allegany since it opened. She started as a Casino Host, then became an Executive Host, then a Host Shift Manager, and now an executive in the field.
The goal of our casino hosts is to ensure the guest has the very best possible experience and enjoys their visit.
JOLIENE NORIEGA, PLAYER DEVELOPMENT MANAGER
Joliene is a Tulalip Tribes member that has worked in the casino industry for more than 25 years. She was a casino host for five years before being promoted as Player Development Manager in 2013. She and her husband have raised five amazing children. Joliene loves spending time with her family, attending concerts and traveling to warm, exotic places.
HANH HO TRUONG, SENIOR CASINO HOST
Hanh has been with Tulalip Resort Casino since 1997 and a casino host for 13 years. Both of her wonderful daughters are working towards a degree in the medical field. In her free time she likes to cook, watch movies, and play Baccarat. She is fluent in Vietnamese.
ESTELLA MOY, SENIOR CASINO HOST
Estella has been working in the casino industry for more than 20 years and as a casino host for 13 years. She’s also fluent in Mandarin Chinese. Estella’s dedication and excellent guest service is a valuable asset at Tulalip. In her free time she likes to volunteer at church, travel and play poker.
JUAN RAMIREZ, SENIOR CASINO HOST
Juan has been with Tulalip more than 11 years and has 20 years of experience in the customer service/guest service industries. With his fun personality, knowledge of the gaming industry and background in customer service, he was an obvious choice to become a casino host. His biggest accomplishment is raising his grandson since birth and watching him grow into a respectful, responsible and well-rounded young man. During his free time, Juan enjoys cooking, boating, fishing and traveling.
CRAIG GRENIER-MOSES, SENIOR CASINO HOST
Craig has been in the casino industry 20+ years and has worked at several large casino properties throughout the country. He loves getting to know his guests and is committed to exceeding each player’s expectations. He is a huge Seahawks fan and enjoys watching and attending games. He also loves to travel and watch movies - preferably Star Wars. Craig is a Tulalip Tribes member.
AUTUMN GOBIN, SENIOR CASINO HOST
Rel tv series. Autumn has worked in the casino industry for more than 21 years. When not at Tulalip, Autumn enjoys spending time with her family and traveling - Hawaii and Las Vegas are some of her favorite places to visit. Autumn is a Tulalip Tribes member.
KAYLE MCKENZIE, CASINO HOST
Kayle has been employed with Tulalip since 2010. She recently purchased a newly built duplex on a two acre Christmas Tree Farm with her father. In her free time she enjoys spending time with family, biking and dining.
SUNNY MOYER, SENIOR CASINO HOST
Sunny has worked for Tulalip Resort Casino for more than 11 years. In her spare time she is working towards her Master’s degree in sociology and enjoys spending time with her three nieces, Shelby, Salene and Lura. She also loves the water and mission work.
PRESTON KELSEY, SENIOR CASINO HOST
Preston has worked for Tulalip for three years and says his biggest asset is his down-to-earth attitude. He enjoys spending time with his son, Maverick, and is a car enthusiast, including powder coating car parts.
Hello, My Name is Jeff Glantz, Let me tell you a little bit about myself, I was born in Los Angeles , Ca, I then moved to Chicago , Where I did become a Huge Cubs Fan and After an Extremely Long wait it was great to See The Cubs Finally Win the World Series, I moved to Las Vegas in 1992 working Front Desk at the Stardust Resort and Casino , I then became a Hotel Supervisor and the Experience helped me to start my Career as a Casino Host, I spent 12 wonderful Years there and went to Green Valley Ranch as an Executive Host for 2 Years and then Joined the Caesars Family as a Player Development Executive and have been here for over 10 years, I really love it over here , We really have a Great Team and I work with really Outstanding and Professional Casino Hosts, Caesars has so many amazing Properties, I take care of all of the Caesars properties including Harrah’s, Caesars, Planet Hollywood, Flamingo, Ballys, Paris, The Linq and The Rio , It really gives my guests so many wonderful and different options to choose from , We do have some of the Best Restaurants, Night Clubs, Shows and Shopping. I look forward to hearing from you and taking care of all of your Vacation Plans. Please call me anytime so I can assist you in making sure you have the experience of a lifetime , below is my contact info and I look forward to seeing you in the near future!
Casino Host Player Development Guide
Jeff Glantz
V.P. of Player Development
Las Vegas Region, United States & Canada
Toll Free 877-582-7529 ext 82
Office 702-693-6130
Cell 702-210-1481
Fax 702-693-6186
Caesars, Paris, Planet Hollywood, Bally's, Flamingo, Harrah's, Cromwell, Linq, & Rio
V.P. of Player Development
Las Vegas Region, United States & Canada
Toll Free 877-582-7529 ext 82
Office 702-693-6130
Cell 702-210-1481
Fax 702-693-6186
Caesars, Paris, Planet Hollywood, Bally's, Flamingo, Harrah's, Cromwell, Linq, & Rio